Customer Service

MAIN CUSTOMER SERVICE SUPPORT (For orders placed on our website) 

Email: customersupport@freecountry.com

Phone: 1-888-232-4020

Standard hours of operation:

Monday through Friday 9am – 7pm Eastern Time

Saturday and Sunday 10am - 4pm Eastern Time

Order Status and Tracking

If you would like to check on the status of your order please visit our Order Status Page

Returns

For all products purchased through our website we offer a 30 day return policy.  Click here to learn more

If you purchased any of our products through one of our retail partners you must return the item back to them.  

Warranty 

Our products come with a one year limited warranty.  You can view our warranty policy and contact our warranty customer service by clicking here